Macy's to close at Charleston Town Center

A company representative says Macy's will close at Charleston Town Center in early 2019. (WCHS/WVAH)

Macy’s, only one of two remaining anchors at the Charleston Town Center, will be closing – another huge blow to the financially struggling shopping complex.

A representative for the chain said Monday that the store will be closing in early 2019.

Carolyn Ng Cohen, director of media relations for the company, said in an email that a clearance sale will start in the beginning of February and run for eight to 12 weeks.

“Macy’s, Inc. has been reviewing its real estate portfolio across the country to see if there are opportunities to improve the use of our assets. After careful consideration, Macy’s has decided to close its Charleston, West Virginia, store in early 2019,” Cohen said.

Cohen said the chain “previously shared this information with our valued colleagues. Regular, non-seasonal employees who we are unable to place at nearby Macy’s stores will be eligible for severance, including outplacement resources.”

“The decision to close a store is always a difficult one, but Macy’s is delighted to have served the Charleston community over the past 36 years, and we look forward to continuing to do so at Macy’s in Barboursville, West Virginia, and online at,” Cohen said.

Charleston Mayor Amy Goodwin’s office issued a statement Monday, saying while there have been media reports “mall officials have not received official notice from Macy’s regarding their future in the Charleston Town Center.”

“I have spoken with mall officials, Senator Manchin and Senator Capito’s office about this issue. I am also reaching out to the West Virginia Department of Commerce and Workforce West Virginia to see what assistance can be provided to employees that may lose their jobs,” Goodwin said in a statement. “I will continue to update the public when I receive more concrete information."

The news is a big hit for the Town Center, which now only has one anchor store, JCPenney, remaining. Sears, the third anchor store at the Town Center, closed in 2017.

The news of Macy's closure is a blow to shoppers out looking for deals and spending time with family and friends.

"The mall is vacant, there's nothing for the community at the mall. You walk in, it's like a ghost town, " Joshua Long said.

While Macy’s has another location in Barboursville, which will remain open, some shoppers said they will not make that drive.

"I would order online, which I don't like to do, with clothes and shoes,” Mona Painter said. “But I would order online before going to Barboursville."

News about Macy’s adds to the financial woes of the Town Center, which is scheduled to be auctioned off on the Kanawha County Courthouse steps Jan. 24.

The mall and parking garage are in receivership after mall owners defaulted on a $100 million loan, following a 2017 civil suit by the lender. The Charleston Urban Renewal Authority owns the garage land.

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