EYEWITNESS LOCAL NEWSDHHR Warns Mountain State About Possible Healthcare Act Scams
from Eyewitness News Online
Reported by: Teresa Fayak
Web Producer: Teresa Fayak
Also Contributing: DHHR
Reported: Sep. 30, 2013 8:21 PM EDT
Updated: Oct. 1, 2013 11:47 AM EDT
Charleston , Kanawha County , West Virginia
The DHHR warns West Virginians to protect themselves from potential fraud in the Health Insurance Marketplace.
If you have questions, call the Health Insurance Marketplace call center at 1-800-318-2596. TTY users should call 1-855-889-4325.
Here are a few tips:
-Be informed about your health care choices, head to the official Marketplace Website by visiting HealthCare.gov, to compare insurance plans before you make your decision.
-Protect your private health care and financial information. No one should be asking for your personal health information, like your health history, any health conditions you have, or medical treatments you've received.
-Don't give your Social Security number or credit card or banking information to companies you didn't contact or in response to unsolicited advertisements.
-Never give your personal health or financial information to someone who calls or comes to your home uninvited, even if they say they are from the Marketplace.
-Ask questions and verify the answers you get. The Marketplace has trained assistants in every state to help you at no cost.
-Ask questions if any information is unclear. Write down and keep a record of the name of a salesperson or anyone who may assist you, who he or she works for, telephone number, street address, mailing address, email address, and website.
-Double check any information that is confusing or sounds fishy. Don't sign anything you don't fully understand.
-Know the Marketplace Open Enrollment dates - October 1, 2013, through March 31, 2014.
-If you suspect identity theft, or feel like you gave your personal information to someone you shouldn't have, use the Federal Trade Commission's online Complaint Assistant.
Here's how to report fraud
1) Visit ww.ftc.gov/idtheft to learn more about identity theft.
2) Contact your local police department.
3) West Virginians can report suspected provider fraud to the Medicaid Fraud Control Unit at 304-558-1858, 1-888-Fraud-WV (1-888-372-8398) or www.wvdhhr.org/oig/mfcu/secRepFrd/
4) Fraud can also be reported to the W.Va. Insurance Commission at 304-558-5241.
5) The Health Insurance Marketplace call center at 1-800-318-2596 to explain what happened and your information will be handled appropriately.
West Virginians can start applying on HealthCare.gov or at any local DHHR Office starting October 1, 2013.
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