EYEWITNESS LOCAL NEWSWATER RUMORS DISPELLED
from Eyewitness News Online
WV American Water Officials Dispell Rumors Of Planned Outages
Reported by: Leslie Rubin
Videographer: Troy Morgan
Web Producer: Leslie Rubin
Reported: Jul. 2, 2012 10:09 PM EDT
Updated: Jul. 2, 2012 10:21 PM EDT
Charleston , Kanawha County , West Virginia
Rumors of planned water outages circulating across the state have officials firing back.
Adding insult to injury, thousands of West Virginia American Water customers are without water after Friday's storm, but rumors are circulating on Facebook and Twitter that the company is planning water outages for certain areas.
"Nobody really likes it, so," says Caleb Condee.
"I hate it," says Dylan Fulks. The two best friends waste no time getting straight the point on how they feel about the lack of water and power.
"When you have no water, you have to just ruff it the best way you can. You have to go buy water, if you can find it. Everyone was out of everything. No one had any water, no ice. You were lucky if you could find a cold Pepsi somewhere," said Gene Fulks.
They are among the thousands of West Virginia American Water customers affected by the storm.
"No power, also sometimes means no water," explains spokesperson Laura Jordan.
Power knocked out at smaller water plants is the big problem. They company moves 50 million gallons of water across the state each day. It's heavy, and now they're lacking back-up power. Now, they're bringing in generators to solve the problem, some from out of state, but when trees and other debris are blocked roads to get to the towers, their job gets even harder.
"We are moving generators from site to site to keep our booster stations, which are our pumps, up and running to fill the water storage tanks that serve our customers. Focusing on the largest number of customers served and moving on throughout the system to the outlying areas as we go," explains Jordan.
Now, rumors are circulating that the company is scheduling planned water outages.
"There are no plans to discontinue water service to anyone. There are no planned outages. That would actually be entirely counterproductive to get their water service restored in these power outages," says Jordan.
In areas where water pressure is weak, it's because of that lack of power. No one is being asked to conserve water.
"If I would have known this, I would have stock piled me some," says Fulks, who was without water for three days.
"You can go a few days without power, but you can't go more than a day or so in this heat without water and we're doing the very best we can to keep people's water service," says Jordan.
State public health officials have issued a boil-water advisory for all of West Virginia. The warning applies to any area that had low water pressure, cloudy water, or loss of water service.
The advisory means you should bring drinking water to a full rolling boil for at least a minute before drinking it, cooking with it, or bathing and brushing teeth.
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